MODULAR KITCHEN - FAQ

1. Why should I buy from Fabfurnish?

We have a revolutionary online custom furniture design e-commerce platform, which allows you to design / customize your furniture using a 3D interface software. This enables you to visualize your design well before it gets executed at your place. Our design and service teams are fully equipped to meet the challenges of the furniture e-retailing industry, from displaying furniture effectively on product pages, customizing complex modular systems to viewing entire designs in real-time and on site as well. Your own design, best quality, finish and functionality comes to you at a very attractive price. Combined with convenient design & buying experience, fast and efficient delivery and best customer service.

2. Why do I need an expert visit?

Since most customers come to us asking for fitted wardrobes and kitchens, and since most places don’t have masonry work at complete right angles, we find that taking measurements to fit something exactly requires experience. And hence we send out our expert to take the final measurements. Our expert will showcase all the wood materials, laminates, veneers, samples, hardware etc. This will help you understand better what you are buying. He will suggest needed changes in design too if needed. This service is totally free of cost. This service is intended to guide you through making right decision regarding design, usability and feasibility & provide you with touch feel experience of materials, colours, finishes, hardware etc After you have made your initial selection and you are satisfied with our price and terms, you have to pay booking advance of just 5000 to book an expert visit. After expert visit, you need to confirm the order by paying 50% of invoice value (booking advance gets adjusted here). Kitchen will be manufactured against your this order confirmation.

3. In a Modular Kitchen, what is the most preferred kitchen layout?

Subject to the space available
Straight kitchen
Parallel
L-Shaped
U-Shaped
G-Shaped
Island layout

4. What all factors determine the design of a modular kitchen?

The number of people living in home, eating and storing habits and the time spent in the kitchen, all these have a call on the kitchen layout. The increased functionality is an important aspect of the layout and design.

5. What is the material used for these kitchens?

By default, we use particle board for Caracas (inner sections & shelves) of Kitchen. Details as below. But you can opt for MDF and PLY carcass as well with nominal price difference.
Side Panels of 17/18mm
Back Panel 9mm
Top and Bottom Panel 18mm
Shelves of 17 /18 mm
Drawer facia 17 / 18 mm, drawer boxing 12mm, bottom 6mm
Exterior materials / finishes / colours / handles etc can vary from model to model. Price of the kitchen changes accordingly.

6. What hardware is used for your kitchen?

The channels, hinges, drawerS, baskets, accessroies etc constitute the hardware. Our kitchens have been fitted with high quality tested hardware from Ebco. Colour of hardware would be chosen by us, as per standard matching levels.

7. How long will it take to deliver the kitchens?

We take up to 4 to 6 weeks to manufacture and deliver the kitchen, depending on finish of kitchen. This lead time here is exclusive of installation time (which exclusively depends on customer's availability at the site / home). The installation of the kitchen will take anywhere between 2 to 3 days depending on site conditions.

8. Will the Fabfurnish Team install the kitchen too?

Yes! We will install the kitchens for you. It’s a free service.
This is how it will work:
(a)Once the kitchen is ready for delivery, we will call you to fix a time as per your convenience for delivery and installation.
(b) We arrive at the specified time and install the kitchen in approximately 2 to 3 days (can vary depending on parameters like size, site conditions etc).

9. How long does it take to install the kitchen ?

Our kitchens are completely modular in nature and installation is done by highly experienced technicians. We take up to 1 day to install a standard kitchen in a room. However, if your site conditions and size of kitchen is critical, it may take 2 to 3 days time for installation in one room. Please know that the installation time will depend on the site condition, wall and floor sections as well and may take longer duration in some cases.

10. What do I need to check for when the kitchen is delivered?

(a) You should check to ensure that the kitchen panels and shutters are well finished and there are no scratches/chip-off on any part of the kitchen.
(b) You should check to ensure that the drawer channels and hinges are properly fitted. Try using them once or twice in front of our team to ensure that the motion is smooth.
(c) You should check to ensure that there is no horizontal/ vertical misalignment. Do ask our team to take you through the wardrobe to understand how it works.

11. What does the fabfurnish team require from me to help with the installation process?

(a) An empty and fully finshed (final coat of paint has also already been done on walls) kitchen location for assembly and installation.
(b) Ply below worktop/granite.
(c) A power connection point for usage of electrical tools during installation.

12. What if I don't like the kitchen when you deliver and install it?

Sorry, we are unable to take returns or exchange your kitchnes, as it's made against your order. However, to avoid such situation, our associate will visit you to show case materials & check that all fits well (after you pay 10%). In case of any damages found at the time of delivery, we will replace the defective piece with a new one (with in 10-12 working days).

13. Do you undertake civil works as well?

No, we don’t have any such service available with us, but we will issue the drawings to execute all the civil activities to suit our product. It is highly important to follow those drawingS as few units might face issues if civil activities have not been done in accordance with drawings.

14. How can I get hob and chimeny for kitchen?

We are offering combo of 2 and 3 feet of hob & chimney, you can choose as per your requirement and selected model of kitchen.

15. How can I get sink and sink faucet for kitchen?

We are offering 3 combos of sink and sink faucets, you can choose as per your requirement and selected model of kitchen.

16. How to register complaints and requets?

All Fabfurnish products come with standrad warranty and carry all warranty documents. In case of any difficulty or problem, email your complaints at
Contact no : +91 124 6733300
Mail id : care@fabfurnish.com