FAQs For Sofa Trials
1. Which sofas can I select for a free home trial?
In the drop down menu on the product page, you will see an option for “Book a Trial” for sofas for which customer trial is being offered.
2. Is the free home trial service available at my address?
On the product page, once you have selected the home trial option from the drop down menu, enter your pincode in the box below to see whether a sofa trial can be offered at your address.
3. How can I request for a free home trial?
On the product page, click on the drop down menu under the price and select “Book a Trial”; proceed by clicking on “Buy Now”. Place an order by filling in your details and select COD option. Our customer service representative will call you within 24 hours and schedule an appointment as per your convenience.
4. How does the free home trial service work?
At the appointment time, our sofa experts will bring the sofa to your doorstep, so you can touch and feel the sofa.The sofa trial will be for a single seater of the sofa range you have selected. Depending on availability, the color/fabric of the trial sofa may not be the same as selected. Our sofa experts will be equipped with fabric swatches, to help you decide the color and material of your sofa.
5. Are there any costs to this service?
No hidden costs whatsoever. This service is absolutely free.
6. Home trial is not available for the sofa I am interested in. What can I do?
We apologize for the inconvenience and assure you that we are working tirelessly to extend this service across our product range.
For any further questions, please call us at+91 124 6733300 (9AM-7PM) or email us on firstname.lastname@example.org.